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Re: Developing Websites for Older People comment reply

From: Yeliz Yesilada <yesilady@cs.man.ac.uk>
Date: Wed, 22 Sep 2010 15:59:33 +0300
Message-Id: <4EEAA3AC-D3D3-4939-B47F-7F0EB83D49DC@cs.man.ac.uk>
To: "EOWG (E-mail)" <w3c-wai-eo@w3.org>
+1

Regards,
Yeliz.
On 22 Sep 2010, at 15:56, <saylordj@wellsfargo.com> wrote:

> I approve of this response.
> Doyle
>
> -----Original Message-----
> From: w3c-wai-eo-request@w3.org [mailto:w3c-wai-eo-request@w3.org]  
> On Behalf Of Ian Pouncey
> Sent: Wednesday, September 22, 2010 4:49 AM
> To: Shawn Henry
> Cc: EOWG (E-mail)
> Subject: Re: Developing Websites for Older People comment reply
>
> Hi Shawn,
>
> I also approve of your response. It is interesting that Chris has the
> opposite opinion to me of recommending access to a human customer
> service as a primary solution. Is there time for EO to dicsuss this on
> an upcoming call?
>
> Ian.
>
> On Tue, Sep 21, 2010 at 3:23 PM, Shawn Henry <shawn@w3.org> wrote:
>> Dear EOWG,
>>
>> A participant of the WCAG working group provided comments on the  
>> final draft
>> of Developing Websites for Older People, which is at:
>> http://www.w3.org/WAI/EO/Drafts/sites-older-users/
>>
>> The comments are online at:
>> http://www.w3.org/egov/wiki/User:Cbeer/WCAG_20100909
>>
>> A draft reply to the commenter is below.
>>
>> Please review the draft reply below and send any comments to the  
>> list in
>> preparation for discussion in EOWG this Friday.
>>
>> Thanks,
>> ~Shawn
>>
>> # DRAFT START #
>>
>> Dear Chris,
>>
>> Thank you for your comments on the draft Developing Websites for  
>> Older
>> People document.
>>        Document: http://www.w3.org/WAI/EO/Drafts/sites-older-users/
>>        Comments: http://www.w3.org/egov/wiki/User:Cbeer/WCAG_20100909
>> Please find below responses from EOWG.
>>
>> # Overall comments:
>>
>> Many of the aspects you raise are beyond the scope of this  
>> document, which
>> is intended for developers who are looking for concrete guidance  
>> on how to
>> improve their websites rather than for background information.
>>
>> Some of these aspects are covered in the Literature Review [1], which
>> provides the foundation for this document. The Literature Review is
>> currently a working draft and we welcome your comments on it, too,  
>> if you
>> are interested.
>>
>> [1] Web Accessibility for Older Users: A Literature Review
>>  - <http://www.w3.org/WAI/intro/wai-age-literature>
>>
>> We also expect readers of this document to have read Web  
>> Accessibility and
>> Older People: Meeting the Needs of Ageing Web Users [2] and obtained
>> additional background about older people using the Web before they  
>> read this
>> document. (Although of course we cannot be certain that they have  
>> other
>> background information, it is not the purpose of this document to  
>> provide
>> it.)
>>
>> [2] Web Accessibility and Older People: Meeting the Needs of  
>> Ageing Web
>> Users
>>  - http://www.w3.org/WAI/older-users/
>>
>> # Perceivable information and user interface - CAPTCHA
>>
>> As this technique is not applicable to all websites (in  
>> particular, to the
>> many websites of smaller organizations or of individuals) and not  
>> ideal for
>> many people (for instance, because of cost of making a call,  
>> limitations of
>> phone operator availability, etc). This does not make it apt to  
>> weight it
>> above other technical solutions that provide alternatives that are  
>> integral
>> parts of a website.
>>
>> # Operable user interface and navigation - Distractions (audience)
>>
>> The level of conformance that website owners select or must adhere  
>> to is a
>> policy question and out of scope for this particular document.
>>
>> # Robust content and reliable interpretation - Older equipment/ 
>> software
>>
>> This document maps some of the needs of older people identified in  
>> the
>> Literature Review to existing WCAG 2.0 Techniques. Developing such
>> techniques is, however, out of scope of this particular effort. We  
>> encourage
>> the development of additional WCAG 2.0 Techniques that we can add  
>> to this
>> document.
>>
>> Thank you again for taking the time to read and comment on this  
>> document.
>>
>> Regards,
>> Andrew Arch,
>> Shadi About Zahra,
>> Shawn Henry,
>> for EOWG
>>
>>
>> ###
>>
>>
>
>
Received on Wednesday, 22 September 2010 13:01:47 GMT

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