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EOWG: Business Case comments for discussion

From: Shawn Henry <shawn@w3.org>
Date: Fri, 15 May 2009 07:05:40 -0500
Message-ID: <4A0D5A94.4040601@w3.org>
To: "EOWG (E-mail)" <w3c-wai-eo@w3.org>, Shadi Abou-Zahra <shadi@w3.org>, Andrew Arch <andrew@w3.org>
Hi EOWG,

Below are some comments from Shadi on the business case, for EOWG discussion.

PAGE: Overview <http://www.w3.org/WAI/EO/Drafts/bcase/Overview.html>

1.
- Current wording: "The Web is increasingly an essential resource around the world for many aspects of life:"
- Suggested change: revert back to "The Web is an increasingly important resource in many aspects of life:"
- Rationale: the change adds unnecessary complexity

Notes for EOWG discussion: I think there reasoning behind this was that the web is Essential in some parts of the world, that is, you cannot get the same information and interaction anywhere except the Web. Yet, this is not the case in all parts of the world, where Internet access is not available in some places.

2.
- Current wording: "The Web is important for receiving information..."
- Suggested change: "The Web is an essential medium for receiving information..." or back again to "The Web is used for receiving..."
- Rationale: it is unclear why the Web is important

3.
- Current wording: "Older users with age-related accessibility needs are an increasingly important customer base for most organizations"
- Suggested change: "Older users with age-related accessibility needs are a rapidly increasing audience on most Web sites"
- Rationale: users are not always customers, but no less important

Notes for EOWG discussion: Do we want to leave it customers because this is a business case, or change it, because this is intended to be used for all types of organizations?

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PAGE: Social Factors <http://www.w3.org/WAI/EO/Drafts/bcase/soc.html>

Notes for EOWG discussion: For the comments below, let's discuss the balance between including older users, yet not diluting the focus on people with disabilities.

4. 
- Current wording: "Web Accessibility is a Social Issue"
- Suggested change: add more "and older people" after "people with disabilities" throughout the section. For instance, change "However, when Web sites are accessible, they enable people with disabilities to use the Web effectively" to "However, when Web sites are accessible, they enable people with disabilities and older people to use the Web effectively"
- Rationale: there is little direct discussion of the relevance for older people, except for some appended sentences saying "this also applies to older users" in some of the sections. I think we should be more deliberate (but not as much as a global search and replace).

5.
- Current wording: "Web Accessibility is Essential for Equal Opportunity"
- Suggested change: as above, add something about the opportunities for older people, in addition to people with disabilities. However, try to avoid adding it at the end in an appended sentence or paragraph.
- Rationale: many of the outlined opportunities of an accessible Web also apply to older people, it would be good to mention these. In later sections we already use the "this also helps many older users" approach so it may be better to provide something that flows more nicely here.

6.
- Current wording: "Many older users experiencing age-related impairments will also benefit significantly from Web accessibility. See the Web Accessibility for Older Users: A Literature Review for statistics on ageing demographics and age-related impairments."
- Suggested change: remove entirely, and add something at the end of the first paragraph like "Some people with disabilities may also not want to disclose their disability in a census, including older people who may not perceive themselves to have a disability" or such.
- Rationale: more in-line with a smoother flow.

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Received on Friday, 15 May 2009 12:05:47 GMT

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