Appendix E: Cost Considerations for Business Case

Note: This document is an initial draft [see change log in progress] and should not be referenced or quoted under any circumstances. This document is under development by the Education and Outreach Working Group (EOWG), and will be offered to other W3C groups and the public for review.


This appendix to "Customizing a Business Case and Implementation Plan for Web Accessibility" presents analyses of the cost/benefit factors involved in implementing accessibility into Web presences.

Many of the factors that must be considered are listed with examples of how they might be considered from a direct expense view, an investment view, or as assets/liabilities.

Once a strategic decision is made to scope the level of effort, the deployment will need to be translated into operational requirements with costs applied. The costs will include training, design, quality assurance or test processes. The impact on current projects will also need to be assessed.

Considerations for cost and benefit: