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RE: Office 2000 read-only

From: Jim Whitehead <ejw@cse.ucsc.edu>
Date: Tue, 9 Jan 2001 17:44:38 -0800
To: "Jeremy Bach" <jeremy@io.mds.rmit.edu.au>, <w3c-dist-auth@w3.org>
Hi Jeremy,

Well, I took a quick look at your protocol trace, and nothing obvious
immediately jumps out at me.  Your lock timout value seems a little high,
but is less than 2^32-1, which is around 4 billion, if memory serves me
well.  It's possible Office doesn't like the timeout value to be too far off
the 120 seconds it requests (although I doubt it, since I have heard of
other people changing this timeout value without any trouble). You're also
not using a status phrase (the "OK" in "HTTP/1.1 200 OK") in the lock
response, but this also shouldn't make any difference. One grasping straw
idea is perhaps Office defaults to read-only if the <isreadonly/> property
isn't set (you're returning 404 for them).  But then why would Office try to
lock the document in the first place?

Anyone have any ideas on Jeremy's problem?

- Jim

> -----Original Message-----
> From: w3c-dist-auth-request@w3.org
> [mailto:w3c-dist-auth-request@w3.org]On Behalf Of Jeremy Bach
> Sent: Monday, January 08, 2001 3:58 PM
> To: w3c-dist-auth@w3.org
> Cc: Jeremy Bach
> Subject: Office 2000 read-only
> I am following the RFC-2518 WebDAV HTTP protocol to implement WebDAV for
> my web server. So far I am able to have webfolders connecting to our web
> server via WebDAV on a Windows NT platform.
> However the problem I am having is that Office 2000 keep opening
> documents
> as read-only therefore not allowing me to save directly. I have made my
> web server provide a successful lock to the document I want to open and
> still no luck.
> I have sniffed the traffic between Office 2000 and my web server and
> compare it with other working WebDAV server. The comparsion shows no major
> differences except for cookies being set which I don't think is the
> problem. Also I have try to match the response of other WebDAV servers
> working successfully with Office 2000 and still don't know what else is
> needed for my web server to work.
> Does anybody know why Office 2000 is always flagging my documents to
> read-only?
> Any help/ideas will be greatly appreciated. Attach is a log of my web
> server interaction with Word 2000.
> jeremy@mds.rmit.edu.au
Received on Tuesday, 9 January 2001 20:45:08 UTC

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