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RE: first cut usability walk through

From: Audian Paxson <Audian.Paxson@iconix.com>
Date: Fri, 10 Aug 2007 14:16:56 -0700
Message-ID: <906921C74E16C642A8EC6107076359380155F745@gallardo.iconix.com>
To: "Serge Egelman" <egelman@cs.cmu.edu>, "Mary Ellen Zurko" <Mary_Ellen_Zurko@notesdev.ibm.com>
Cc: <rachna.w3c@gmail.com>, "W3 Work Group" <public-wsc-wg@w3.org>

I have learned first hand and expect that far fewer than 50% will read
anything. Users click Next>Next>Next>Yes>Next until they are done.
Reading is hard work!

-----Original Message-----
From: public-wsc-wg-request@w3.org [mailto:public-wsc-wg-request@w3.org]
On Behalf Of Serge Egelman
Sent: Friday, August 10, 2007 3:40 PM
To: Mary Ellen Zurko
Cc: rachna.w3c@gmail.com; W3 Work Group
Subject: Re: first cut usability walk through

Mary Ellen Zurko wrote:
> "Users are habituated to clicking yes to dialog boxes regarding 
> security. They will not read the dialog, and instead find a way of 
> dismissing and continuing on to their primary task "
> Some will, and some won't. In one "in the wild" study, over half chose

> expediency over security. It is in some ways a "best case" scenario
> training and context (work). See:
> http://www.acsa-admin.org/2002/papers/7.pdf

I'm not sure what you're getting at here.  If you mean we should expect 
a best case scenario of 50% reading the dialog boxes, then can't we 
agree that the design is fundamentally flawed?


PhD Candidate
Vice President for External Affairs, Graduate Student Assembly
Carnegie Mellon University

Legislative Concerns Chair
National Association of Graduate-Professional Students
Received on Friday, 10 August 2007 21:17:06 UTC

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