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RE: first cut usability walk through

From: Audian Paxson <Audian.Paxson@iconix.com>
Date: Fri, 10 Aug 2007 14:16:56 -0700
Message-ID: <906921C74E16C642A8EC6107076359380155F745@gallardo.iconix.com>
To: "Serge Egelman" <egelman@cs.cmu.edu>, "Mary Ellen Zurko" <Mary_Ellen_Zurko@notesdev.ibm.com>
Cc: <rachna.w3c@gmail.com>, "W3 Work Group" <public-wsc-wg@w3.org>

I have learned first hand and expect that far fewer than 50% will read
anything. Users click Next>Next>Next>Yes>Next until they are done.
Reading is hard work!



-----Original Message-----
From: public-wsc-wg-request@w3.org [mailto:public-wsc-wg-request@w3.org]
On Behalf Of Serge Egelman
Sent: Friday, August 10, 2007 3:40 PM
To: Mary Ellen Zurko
Cc: rachna.w3c@gmail.com; W3 Work Group
Subject: Re: first cut usability walk through




Mary Ellen Zurko wrote:
> 
> "Users are habituated to clicking yes to dialog boxes regarding 
> security. They will not read the dialog, and instead find a way of 
> dismissing and continuing on to their primary task "
> 
> Some will, and some won't. In one "in the wild" study, over half chose

> expediency over security. It is in some ways a "best case" scenario
for 
> training and context (work). See:
> http://www.acsa-admin.org/2002/papers/7.pdf
> 

I'm not sure what you're getting at here.  If you mean we should expect 
a best case scenario of 50% reading the dialog boxes, then can't we 
agree that the design is fundamentally flawed?

serge

-- 
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Received on Friday, 10 August 2007 21:17:06 GMT

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