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Re: http://docs.webplatform.org/wiki/beginners - 500 Server Error - please fix EOM

From: Renoir Boulanger <renoir@w3.org>
Date: Thu, 23 Jan 2014 20:12:27 -0500
Cc: List WebPlatform public <public-webplatform@w3.org>
Message-Id: <C8A77CE7-2A37-484C-8F6D-D1BABB4B778A@w3.org>
To: Dan Nemeth <dnemeth@oneteamtech.com>
Hi Dan.

First, I am sorry to come back that late at you.

I also experienced the same outage at the time you notified. Since i’m the resident system administrator of the site I could fix right when it happened but I forgot to thank you for notifying us.

Like Eliot said, I am currently adjusting the configuration/server provisioning. At the moment, when it comes to outages, it is more like a set of non-predictable short spikes until I finish adjusting things.

Again, thank you for the notification, it was much appreciated.

Regards,

Renoir Boulanger  |  Developer operations engineer
W3C  |  Web Platform Project

http://w3.org/people/#renoirbhttps://renoirboulanger.com/  ✪  @renoirb
~


On Jan 23, 2014, at 12:28 PM, Eliot Graff <Eliot.Graff@microsoft.com> wrote:
> Hi Dan.
>  
> Thanks for the information. We’ve been doing some work to make the infrastructure of the site more robust. Unfortunately, this has the side effect of causing temporary instability. One main aspect of the work is to reduce the numbers and occurrences of 500 and 503 errors. You should be able to access the page now (loads fine for me).
>  
> Please do let us know when you see any issues in the future, though a better place to communicate with the team is on IRC [1]; you can get more immediate responses there.
>  
> Thanks for your patience.
>  
> Eliot
>  
> [1] http://docs.webplatform.org/wiki/WPD:Editors_Guide/step_2_communicate_with_the_online_community#Join_the_conversation_on_the_IRC_channel
>  
> From: Dan Nemeth [mailto:dnemeth@oneteamtech.com] 
> Sent: Wednesday, January 22, 2014 4:15 PM
> To: public-webplatform@w3.org
> Subject: http://docs.webplatform.org/wiki/beginners - 500 Server Error - please fix EOM



Received on Friday, 24 January 2014 01:12:39 UTC

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