W3C home > Mailing lists > Public > public-webplatform@w3.org > March 2013

Re: Community outreach: Surveys & Verbatims

From: Doug May <intuedge@gmail.com>
Date: Wed, 6 Mar 2013 09:06:49 -0800
Message-ID: <CABPs60E39RYuCL3mfkeWjmP9Dt13BG=5fpaAYiML-K9oWVH+Eg@mail.gmail.com>
To: Chris Mills <cmills@opera.com>
Cc: Scott Rowe <scottrowe@google.com>, "public-webplatform@w3.org" <public-webplatform@w3.org>
Great to see the focus on those core first-encounter trip-ups.

Since my head re-empties almost on demand, you can use me to test the noob path.

DougM

On 3/6/13, Chris Mills <cmills@opera.com> wrote:
>
> On 5 Mar 2013, at 23:25, Scott Rowe <scottrowe@google.com> wrote:
>
>> Hello everyone,
>>
>> First, let's forestall the inevitable argument about the use of
>> "verbatims" as a noun. There. Thanks. :)
>
> My lips are sealed ;-)
>
>>
>> Now, the results of our community outreach efforts over the last two Doc
>> Sprints may be found in the Survey and Verbatims pages. Note that the
>> survey covers only the Berlin Doc Sprint of February 8 & 9. Since we only
>> received two responses to the survey from the San Francisco Doc Sprint on
>> February 23, those results are not evaluated. The verbatim responses
>> (there, I used it properly) are from both Doc Sprints, including the
>> observations gathered in San Francisco.
>>
>> I am reluctant to draw broad conclusions based on the data gathered thus
>> far. I'd like to wait until the survey is made generally available
>> (independent of doc sprints and maintained perpetually), to modify the
>> survey to capture the important issues, and I'd like for us to first
>> address the more obvious and easy (low-hanging fruit) issues before we
>> resume surveillance.
>>
>> That said, based on these results, many of our initial assumptions have
>> been challenged, and there are some obvious and immediate measures we can
>> take to make contributing to WebPlatform.org easier for our community -
>> the aforementioned low-hanging fruit.
>>
>> Navigation
>>
>> The lack of visibility into site architecture and options is crippling our
>> ability to find pages, to start working in the wiki, and to participating
>> in the community. We need a first- and second-tier navigation widget.
>> Baring that, consider the alternatives mentioned below.
>
> https://www.w3.org/Bugs/Public/show_bug.cgi?id=20250 I believe Lea had
> started to think about a solution to this, a little while before Xmas.
>
> We also have https://www.w3.org/Bugs/Public/show_bug.cgi?id=19386 for the
> main navigation on the homepage.
>
>>
>> Search
>>
>> Since the problems with navigation are perceived as being insurmountable
>> at this time, let me humbly suggest that we at least fix our search. We
>> need to remove the duplication of pages in the search results. We should
>> also make WPD:* pages available to the index (at least for the time being,
>> while we are in pre-release mode). I watched a guy nearly loose his temper
>> over our obvious ineptitude in this area.
>>
>> Getting Started
>>
>> The path from the home page, or any page, to the Getting Started and
>> Editor's Guide pages needs to be clearer. Without a navigation widget, we
>> should consider links in the navigation bar - and remove links that don't
>> work for the time being:
>>
>> Docs   Getting Started    Editors Guide    Community Pages    Blog
>>
>> I'll even take bold flashing red text (a la 1995) seriously at this
>> point.
>>
>> The Getting Started page needs to be reorganized to present tasks based on
>> domain expertise, skills, and roles. We should also remove those tasks
>> that we really don't expect people to perform as they are only cluttering
>> the page.
>>
>> * * * * *
>>
>> The good news is that just fixing these three things will help immensely,
>> maybe even measurably. In this Friday's teleconference let's talk about
>> how go about it.
>>
>> There are dozens of bugs revealed in the Verbatims. Some exist, some we'll
>> have to create. The remaining work on that page is to run through the list
>> and assign a bug to each issue or otherwise deal with it. We can talk
>> about that on Friday, too.
>>
>> +Scott
>>
>
>
>
Received on Wednesday, 6 March 2013 17:07:21 UTC

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