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Re: Suspending Q&A?

From: Janet Swisher <jswisher@mozilla.com>
Date: Fri, 25 Jan 2013 16:47:50 -0600
Message-ID: <51030B96.9030109@mozilla.com>
To: public-webplatform@w3.org
+1

On 1/25/13 10:21 AM, Jonathan Garbee wrote:
> I think that most of the "top" contributions were from discussions on 
> things that weren't even relevant shortly after launch. Also a lot of 
> needless replies to things from where no one used the system properly 
> early on. (i.e. the question thread on what the "best" code editor 
> is.) So we really should just do a blog post for people saying that 
> the Q&A system is being suspended for the time being. Tell people 
> where they can go to have discussions on the content and let people 
> know that when the documentation is at a point where it is more fixed 
> up (at some milestone down the road) we will discuss bringing a 
> forum/question system back online for asking things relating directly 
> to the content.
>
> Of course this should be done after the new issue tracker is up so we 
> can push that as a place to report content issues.
>
>
> On Thu, Jan 24, 2013 at 6:54 PM, Julee Burdekin <jburdeki@adobe.com 
> <mailto:jburdeki@adobe.com>> wrote:
>
>     Have we really one had 1 question in 2013? Are there any stats?
>     Maybe do we want to reach out to some of the top-scoring users
>     (about a dozen or less when you exclude those on this thread ;-)
>     )? Let them know and ask them to join this list and the IRC? That
>     way, we're closing the channel down, not the community.
>
>     J
>     ----------------------------
>     julee@adobe.com <mailto:julee@adobe.com>
>     @adobejulee
>
>     From: Alex Komoroske <komoroske@google.com
>     <mailto:komoroske@google.com>>
>     Date: Thursday, January 24, 2013 3:43 PM
>     To: Doug Schepers <schepers@w3.org <mailto:schepers@w3.org>>
>     Cc: "public-webplatform@w3.org <mailto:public-webplatform@w3.org>"
>     <public-webplatform@w3.org <mailto:public-webplatform@w3.org>>
>     Subject: Re: Suspending Q&A?
>     Resent-From: <public-webplatform@w3.org
>     <mailto:public-webplatform@w3.org>>
>     Resent-Date: Thursday, January 24, 2013 3:44 PM
>
>
>
>
>     On Thu, Jan 24, 2013 at 3:23 PM, Doug Schepers <schepers@w3.org
>     <mailto:schepers@w3.org>> wrote:
>
>         Hi, folks-
>
>         Garbee had mentioned this before, and I recently heard another
>         suggestion about it.
>
>         It was my decision to introduce the Q&A/forum feature, and I'd
>         hoped it would be a way to get feedback, but as Garbee pointed
>         out, we arguably have too many ways to provide feedback, and
>         not enough time to process them all.
>
>         It doesn't paint us in the best light to have a prominent
>         feature that is going neglected while we concentrate on the
>         documentation. And we do need to concentrate on the documentation.
>
>         We are on the verge of installing and focusing on our issue
>         tracking software, which will replace our bugzilla usage, and
>         will hopefully be better integrated into our whole system,
>         including the wiki commenting extension.
>
>         I propose that we suspend the Q&A feature for now, until the
>         site is more useful and we have a larger community to help
>         drive it. I feel strongly that once we have compelling
>         documentation, the Q&A feature will be more useful... we can
>         point to our own documentation, or the dabblet, to answer
>         questions.
>
>         Publicly, we would explain how we are focusing on getting the
>         documentation right first, and that it is a temporary
>         suspension, and it will be reopened when we exit Alpha.
>
>         Thoughts?
>
>
>     I'm all for turning it off. I don't think we should explicitly say
>     it's temporary and /promise/ to turn it back off later; rather, we
>     should say noncommittally that we'll /consider/ it again later.
>
>
>         Regards-
>         -Doug
>
>
>


-- 
Janet Swisher <mailto:jREMOVEswisher@mozilla.com>
Mozilla Developer Network <https://developer.mozilla.org>
Technical Writer/Community Steward
Received on Friday, 25 January 2013 22:48:19 UTC

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