W3C home > Mailing lists > Public > public-wai-rd@w3.org > June 2012

Arkansas.gov website mobile assessibility

From: Pebbles Gardner <pgardner2010@gmail.com>
Date: Fri, 22 Jun 2012 07:56:44 -0500
Message-ID: <CAGmETvyoxkffJGfh-ThUpvy322BRLYspSCkaiXn-MRRCrprNgg@mail.gmail.com>
To: public-wai-rd@w3.org
To whom it may concern:

For over 8 months I have been able to access arkansas.gov with my mobile
phone without any problem. Now, just this past week-beginning June 18th,
any time I try to go to any of the agency web pages, for example, the
department of labor; I receive an error stating I am unauthorized to view
those pages. However, I can access the individual department pages with no
issues on a desk top computer.

I really appreciate the convenience of using my mobile device and not
needing to drive a half hour to access your website. Please fix it so I may
access the arkansas.gov website via mobile again.

P.s. it doesn't matter if I'm using mobile or full website mode, if I try
to go to any other page besides the arkansas.gov homepage, I get the error.
"UNAUTHORIZED the server could not verify that you are authorized to access
the document requested. Either you supplied the wrong credentials (e.g.,
bad password), or your browser doesn't understand,how to supply the
credentials required."  Keep in mind I just accessed these same pages not
even a month ago.

Thank you, Pebbles Gardner
Received on Sunday, 24 June 2012 20:24:15 UTC

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