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Re: Not Applicable (was Re: Evaluation scheme with three options - proposal)

From: Emmanuelle Gutiérrez y Restrepo <emmanuelle@sidar.org>
Date: Wed, 22 Feb 2012 12:37:11 +0100
Message-ID: <CABfm+kSLoxRdvH0NyRmaKVMCpfoRL2GDo7awbj4KNCM0U2YACA@mail.gmail.com>
To: "Velleman, Eric" <evelleman@bartimeus.nl>
Cc: Vivienne CONWAY <v.conway@ecu.edu.au>, Michael S Elledge <elledge@msu.edu>, Shadi Abou-Zahra <shadi@w3.org>, "public-wai-evaltf@w3.org" <public-wai-evaltf@w3.org>
My +1 too :-)

I think that this is very important.

Regards,
Emmanuelle

2012/2/22 Velleman, Eric <evelleman@bartimeus.nl>

> Hi Vivienne,
>
> Think I put it on the agenda. So lets talk about it.
> Kindest regards,
>
> Eric
>
>
>
> ________________________________________
> Van: Vivienne CONWAY [v.conway@ecu.edu.au]
> Verzonden: woensdag 22 februari 2012 3:13
> Aan: Michael S Elledge; Shadi Abou-Zahra
> CC: public-wai-evaltf@w3.org
> Onderwerp: RE: Not Applicable (was Re: Evaluation scheme with three
> options  -  proposal)
>
> Hi all
>
> I just ran across this discussion which is something that I think we
> should put in the EVTF methodology.  I know that I've been using n/a when
> it seemed the item was not present in the website e.g. videos.  However if
> this is the W3C consensus, I'll need to change my reporting.  Can we talk
> about this in our teleconference this week?
>
>
> Regards
>
> Vivienne L. Conway, B.IT(Hons), MACS CT
> PhD Candidate & Sessional Lecturer, Edith Cowan University, Perth, W.A.
> Director, Web Key IT Pty Ltd.
> v.conway@ecu.edu.au
> v.conway@webkeyit.com
> Mob: 0415 383 673
>
> This email is confidential and intended only for the use of the individual
> or entity named above. If you are not the intended recipient, you are
> notified that any dissemination, distribution or copying of this email is
> strictly prohibited. If you have received this email in error, please
> notify me immediately by return email or telephone and destroy the original
> message.
> ________________________________________
> From: Michael S Elledge [elledge@msu.edu]
> Sent: Wednesday, 22 February 2012 2:29 AM
> To: Shadi Abou-Zahra
> Cc: public-wai-evaltf@w3.org
> Subject: Re: Not Applicable (was Re: Evaluation scheme with three options
>  - proposal)
>
> Thanks for the explanation, Shadi. I imagine it took some discussion to
> reach that consensus!  :^)
>
> Mike
>
> On 2/20/2012 2:30 PM, Shadi Abou-Zahra wrote:
> > Hi Mike,
> >
> > Good question. We had a long discussion about that and also asked the
> > WCAG Working Group on their position on this.
> >
> > According to WCAG WG, the term "Not Applicable" is not defined and is
> > ambiguous. Accessibility requirements are deemed met when the content
> > does not require specific accessibility features. For example, the
> > requirement for captioning is deemed met if there is no video content.
> >
> > I will try dig out the corresponding pointers but I recall that this
> > was something that was less clearly documented in the WCAG documents.
> > We will probably need to clarify this point somewhere in section 5 of
> > the Methodology, and possibly as WCAG WG to also clarify some of their
> > materials (so that we can refer to it from our explanation).
> >
> > Best,
> >   Shadi
> >
> >
> > On 20.2.2012 19:26, Michael S Elledge wrote:
> >> Hi Shadi--
> >>
> >> I noticed in the BAD example that success criteria for which there was
> >> no related web content received a "Pass." I'm curious why that approach
> >> was chosen rather than to identify such instances as "Not Applicable" or
> >> "NA." Wouldn't using the term "NA" be both more informative and
> >> accurate?
> >>
> >> Mike
> >>
> >> On 2/20/2012 10:43 AM, Shadi Abou-Zahra wrote:
> >>> Small addition:
> >>>
> >>> On 20.2.2012 16:28, Shadi Abou-Zahra wrote:
> >>>> Hi Kerstin, All,
> >>>>
> >>>> I'm not too sure what the difference between options #1 and #2
> >>>> would be
> >>>> in practice, as I hope that evaluators will simply link to Techniques
> >>>> rather than to attempt to explain the issues themselves.
> >>>>
> >>>>
> >>>> Here is an example of what a report of option #1 could look like:
> >>>> - <http://www.w3.org/WAI/demos/bad/before/reports/home.html>
> >>>
> >>> Here is a positive example too: ;)
> >>> - <http://www.w3.org/WAI/demos/bad/after/reports/home.html>
> >>>
> >>>
> >>> Regards,
> >>> Shadi
> >>>
> >>>
> >>>> Note: this is a report for a single page but it could still be a basis
> >>>> for reports of option #1 for entire websites; it just has a pass/fail
> >>>> for each Success Criterion and some Techniques to justify these
> >>>> claims.
> >>>>
> >>>>
> >>>> For option #2 we could introduce a scoring function in addition to the
> >>>> pass/fail result. This would require the evaluators to fully evaluate
> >>>> every page in the selected sample and count the frequencies of
> >>>> errors to
> >>>> calculate a score. It could help compare websites and motivate the
> >>>> developers (at least those who are close to full compliance).
> >>>>
> >>>>
> >>>> Finally, option #3 would be more in-depth reports with examples of the
> >>>> errors and explanations of ways to repair the errors. These are, as
> >>>> Kerstin says, developed by consultants (as opposed to pure evaluators)
> >>>> for developers who are new to accessibility.
> >>>>
> >>>> We attempted to provide such an example report in the initial
> >>>> version of
> >>>> the Before and After Demo (BAD) but it is really lots of work:
> >>>> - <http://www.w3.org/WAI/EO/2005/Demo/report/>
> >>>>
> >>>>
> >>>> Regards,
> >>>> Shadi
> >>>>
> >>>>
> >>>> On 19.2.2012 20:36, Elle wrote:
> >>>>> Kerstin:
> >>>>>
> >>>>> I like these three options. I am interested, however, in how many
> >>>>> clients
> >>>>> that typically ask for something as abbreviated as Option 1. For
> >>>>> those in
> >>>>> this group, do you experience situations with a lot of clients who
> >>>>> don't
> >>>>> want more than the pass/fail report?
> >>>>>
> >>>>>
> >>>>>
> >>>>> Regards,
> >>>>> Elle
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> On Sun, Feb 19, 2012 at 4:36 AM, Kerstin Probiesch<
> >>>>> k.probiesch@googlemail.com> wrote:
> >>>>>
> >>>>>> Hi all,
> >>>>>>
> >>>>>> in our last teleconference we discussed a evaluation scheme with
> >>>>>> three
> >>>>>> options based upon 100% Conformance. I appreciate these proposals
> >>>>>> and
> >>>>>> see
> >>>>>> them as chance to integrate or point to the three documents of
> >>>>>> WCAG2:
> >>>>>> Guidelines and SCs, Understanding and How to meet.
> >>>>>>
> >>>>>> One proposal for handling the documents in an evaluation scheme,
> >>>>>> based upon
> >>>>>> the normative guidelines and SCs as core:
> >>>>>>
> >>>>>> =====
> >>>>>> Option 1: WCAG 2.0 – Core Test ("light version" or whatever the
> >>>>>> wording
> >>>>>> later will be)
> >>>>>>
> >>>>>> # Guideline X (Heading)
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) - – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) - – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> (...)
> >>>>>>
> >>>>>> =====
> >>>>>>
> >>>>>> Use cases for Option1:
> >>>>>>
> >>>>>> - experienced developers and clients who know WCAG2 and need just
> >>>>>> the
> >>>>>> results,
> >>>>>> - comparative evaluations (20 hotel websites, city websites…)
> >>>>>> - or for example just with the SCs of level a and a smaller scope as
> >>>>>> pre-test to decide together with the client what the best next steps
> >>>>>> might
> >>>>>> be (evaluation, consulting, probably workshops for editors)
> >>>>>>
> >>>>>> =====
> >>>>>>
> >>>>>> Option 2: WCAG 2.0 – Core incl. understanding (name?)
> >>>>>>
> >>>>>> # Guideline X (Heading)
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> Problem (Subheading): Description of existing problems and barriers
> >>>>>> for
> >>>>>> users (here know how out of the understanding document could be part
> >>>>>> of the
> >>>>>> description).
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> Problem (Subheading): Description of existing problems and barriers
> >>>>>> for
> >>>>>> users (here know how out of the understanding document could be part
> >>>>>> of the
> >>>>>> description).
> >>>>>>
> >>>>>> (...)
> >>>>>>
> >>>>>> ======
> >>>>>>
> >>>>>> Use cases:
> >>>>>>
> >>>>>> - comparative evaluations (depending on the specific time and costs)
> >>>>>>
> >>>>>> - if a client just want descriptions
> >>>>>>
> >>>>>> - regular tests like "evaluation of the week"
> >>>>>>
> >>>>>> =====
> >>>>>>
> >>>>>> Option 3: WCAG 2.0 – Core, understanding, how to meet (name?)
> >>>>>>
> >>>>>> # Guideline X (Heading)
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> Problem (Subheading): description/explanation of existing
> >>>>>> problems and
> >>>>>> barriers for users (here know how out of the Understanding Document
> >>>>>> could
> >>>>>> be
> >>>>>> part of the description).
> >>>>>>
> >>>>>> Action (Subheading): Description of techniques for meeting the SC
> >>>>>> (could be
> >>>>>> techniques which are already in the techniques document or new
> >>>>>> techniques
> >>>>>> which are not in the document, but with which the SC can be met).
> >>>>>> Here even
> >>>>>> usability aspects can play a role, like: you can do a, b, c or d –
> >>>>>> I/we
> >>>>>> propose/recommend c.
> >>>>>>
> >>>>>> ## Checkpoint: SC XX (Subheading)
> >>>>>>
> >>>>>> Result: pass/fail
> >>>>>>
> >>>>>> Character: global/regional (or another wording) – if regional: a
> >>>>>> list of
> >>>>>> pages where the problem exists
> >>>>>>
> >>>>>> Problem (Subheading): description/explanation of existing
> >>>>>> problems and
> >>>>>> barriers for users (here know how out of the Understanding Document
> >>>>>> could
> >>>>>> be
> >>>>>> part of the description).
> >>>>>>
> >>>>>> Action (Subheading): Description of techniques for meeting the SC
> >>>>>> (could be
> >>>>>> techniques which are already in the techniques document or new
> >>>>>> techniques
> >>>>>> which are not in the document, but with which the SC can be met).
> >>>>>> Here even
> >>>>>> usability aspects can play a role, like: you can do a, b, c or d –
> >>>>>> I/we
> >>>>>> propose/recommend c.
> >>>>>>
> >>>>>> (...)
> >>>>>>
> >>>>>> ======
> >>>>>>
> >>>>>> Use cases:
> >>>>>>
> >>>>>> - test incl. consulting
> >>>>>>
> >>>>>> - for clients who are not very familiar with accessibility and WCAG2
> >>>>>>
> >>>>>> ============
> >>>>>>
> >>>>>> For a seal/badge or any formal confirmation Option 1 is the minimum.
> >>>>>>
> >>>>>> A report might also / should? also have intro parts like:
> >>>>>>
> >>>>>> - Short description of the Option 1, 2 or 3
> >>>>>>
> >>>>>> - Something like a disclaimer ("results might not be complete,
> >>>>>> therefore it
> >>>>>> is important to go through the page, view all similar elements and
> >>>>>> solve
> >>>>>> the
> >>>>>> corresponding problems)
> >>>>>>
> >>>>>> - Glossary (for specific terms we used in our methodology -like
> >>>>>> regional/global – if we decide to use them)
> >>>>>>
> >>>>>> - Documentation of the used OS, Browsers and Versions, probably used
> >>>>>> assistive technologies incl. versions
> >>>>>>
> >>>>>> - Tested Conformance Level (A, AA, AA)
> >>>>>>
> >>>>>> - Results
> >>>>>>
> >>>>>> - Summary, probably written as an overall impression - we discussed
> >>>>>> in this
> >>>>>> list the 'motivation factor'. I think the aim of an evaluation is
> >>>>>> not to
> >>>>>> motivate. Nevertheless, writing a nice overall impression in a
> >>>>>> report, may
> >>>>>> have this function. Ok, except when there is nothing nice to say.
> >>>>>>
> >>>>>> This scheme could probably also be used for processes, pdf, flash
> >>>>>> and
> >>>>>> so on
> >>>>>> and I think it would be flexible enough (time, costs, ...) and in
> >>>>>> the
> >>>>>> same
> >>>>>> time valid against the Conformance Requirements, because the core
> >>>>>> (evaluation itself) is the same in every option.
> >>>>>>
> >>>>>> Important, as I see it, is that the evaluator has the three
> >>>>>> different
> >>>>>> aspects in mind and in the report, which I believe shouldn't be
> >>>>>> mixed:
> >>>>>> evaluation (Core, testing SCs), explanation (description of the
> >>>>>> problem/violation, understanding) and consulting (how to meet,
> >>>>>> usability,..)
> >>>>>>
> >>>>>>
> >>>>>> The evaluator could document the "progress toward meeting success
> >>>>>> criteria
> >>>>>> from all levels beyond the achieved level of conformance": If for
> >>>>>> example
> >>>>>> the evaluation is for Level A with Option 3 the SCs of AA could
> >>>>>> also be
> >>>>>> checked (pass/fail) without any further description or with further
> >>>>>> description, depending on the contract.
> >>>>>>
> >>>>>> Advantage: every evaluator or testing organization uses the
> >>>>>> methodology and
> >>>>>> a standardized 'template' for the core and the evaluation itself.
> >>>>>> The
> >>>>>> descriptions of existing barriers (explanatory part/understanding in
> >>>>>> Option
> >>>>>> 2 and 3) and the consulting part (How to meet, in Option 3) would
> >>>>>> be the
> >>>>>> specific added value for the clients/the evaluator/the testing
> >>>>>> organization.
> >>>>>>
> >>>>>>
> >>>>>> Thoughts?
> >>>>>>
> >>>>>> Best
> >>>>>>
> >>>>>> --Kerstin
> >>>>>>
> >>>>>>
> >>>>>> -------------------------------------
> >>>>>> Kerstin Probiesch - Freie Beraterin
> >>>>>> Barrierefreiheit, Social Media, Webkompetenz
> >>>>>> Kantstraße 10/19 | 35039 Marburg
> >>>>>> Tel.: 06421 167002
> >>>>>> E-Mail: mail@barrierefreie-informationskultur.de
> >>>>>> Web: http://www.barrierefreie-informationskultur.de
> >>>>>>
> >>>>>> XING: http://www.xing.com/profile/Kerstin_Probiesch
> >>>>>> Twitter: http://twitter.com/kprobiesch
> >>>>>> ------------------------------------
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>
> >>>>>
> >>>>
> >>>
> >>
> >
>
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-- 
Emmanuelle Gutiérrez y Restrepo
Fundación y Seminario SIDAR
URL: www.sidar.org
email: emmanuelle@sidar.org
Received on Wednesday, 22 February 2012 11:37:47 GMT

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