[ftr] usability testing tasks, questions, characteristics

Charlotte, Demographic notes are at the end... :-)

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Date: Thu, 10 Aug 2017 12:43:50 -0500


I took a first pass at some research questions and tasks (tweaked from earlier list) and participant demographics for the usability testing. All open for discussion, of course.

Research questions:
•	How do people interact with the home page, and the sub-pages? Where does their focus go and pause? What do they click on?
•	Think-out-loud reactions to the visual design, content areas, nav, etc.
•	Is the all the navigation throughout clear, including what's available, where they are, where they've already been, where they can go next. Is the non-primary navigation clear, e.g., in-page navigation, related pages, etc.


Tasks:
1.	Help! We have to make our website accessible and I don't even know where to start!
2.	I need to check if my website meets accessibility standards.
3.	I'm looking for mobile accessibility guidelines.
4.	Should I use ARIA or WCAG?
5.	What is a screen reader and how do they work?
6.	I'm giving a presentation on accessibility and want some basic info about WAI and WCAG to include in the presentation.
7.	I'm trying to convince my boss to make accessibility a priority for our website.
8.	What laws require me to make my website accessible?
9.	I'm a visual designer. What do I need to do for accessibility?
10.	We need to develop an accessibility policy for our website.
11.	I'm a W3C Advisory Committee Representative and I want to see what W3C is doing on accessibility in Working Groups, Interest Groups, and Community Groups.
12.	How do I contact someone at WAI to present at my conference?


Issue/Question for Charlotte: Ask people not to use Search box so we see what they do with the nav? Or let them use it, then redirect to nav?


Demographics notes:
* Most or all involved in web development, management, marketing, procurement, or such.
* Most with low-medium accessibility knowledge.
* Ideally some project management level; some developers; some *not* developers or designers, e.g., procurement or marketing.
* ...

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Received on Wednesday, 23 August 2017 18:02:17 UTC