Fwd: Accessibility for Morningstar.com

After a minimum of "mining" the Morningstar.com site I got through to
a "project manager" who is clearly aware of our issues and seems to be
ready to take both immediate remedial steps and long-term solutions
during their re-design.

Hope springs eternal.

Love.


---------- Forwarded message ----------
From: CHERRY MANGAT <CHERRY.MANGAT@morningstar.com>
Date: Tue, Nov 24, 2009 at 11:57 PM
Subject: Accessibility for Morningstar.com
To: wloughborough@gmail.com
Cc: VICTOR SAVOLAINEN <victor.savolainen@morningstar.com>


Hi William,

I am one of the project managers for Morningstar.com and I was
notified that you were having some accessibility issues with our
website using your screen reader.  I wanted to let you know that we
are working on a website re-design that will make our site more
accessible, and we will be looking at the ADA for guidelines.  That is
a long-term project but in the meantime we can try to address some of
the specific issues that you are experiencing.

One issue that you identified was the lack of the alt attribute for
some of the images.  Are there any other issues that are making it
difficult for you to use our website?  Please feel free to send me a
list through e-mail, or if you like I can give you a call to talk
about the areas that we need to work on.

Thank you for notifying us of this problem, we appreciate the feedback
and the opportunity to make the site more useful for you.

Kind regards,

Cherry


________________________________
Cherry Mangat
Project Manager
Individual Software Group

Morningstar, Inc.

Morningstar. Illuminating investing for 25 years.

+1 312 384-4903 voice
+1 773 317-6680 mobile
cherry.mangat@morningstar.com

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Received on Wednesday, 25 November 2009 04:29:46 UTC