Re: Silver feedback request—core survey questions

Thanks all! Feedback response now shared with the Silver TF.

Dave

> On 8 Jun 2017, at 02:13, White, Jason J <jjwhite@ets.org> wrote:
> 
> +1 from me too - thanks to Dave for an excellent summary of the comments.
> 
>> -----Original Message-----
>> From: Scott Hollier [mailto:scott@hollier.info]
>> Sent: Wednesday, June 7, 2017 8:42 PM
>> To: RQTF <public-rqtf@w3.org>
>> Subject: RE: Silver feedback request—core survey questions
>> 
>> +1 from me, great work everyone.
>> 
>> Scott.
>> 
>> 
>> Dr Scott Hollier
>> Digital Access Specialist
>> Mobile: +61 (0)430 351 909
>> Web: www.hollier.info
>> 
>> Technology for everyone
>> 
>> Keep up-to-date with digital access news – follow @scotthollier on Twitter or e-
>> mail newsletter@hollier.info with ‘subscribe’ in the subject line.
>> 
>> -----Original Message-----
>> From: David Sloan [mailto:dsloan@paciellogroup.com]
>> Sent: Wednesday, 7 June 2017 9:49 PM
>> To: RQTF <public-rqtf@w3.org>
>> Subject: Re: Silver feedback request—core survey questions
>> 
>> Hi all
>> 
>> As promised during today’s call, this email contains a summary of RQTF’s
>> feedback to Silver on the core survey questions. Thank you to everyone who
>> contributed feedback.
>> 
>> Please indicate your support for this response from RQTF as soon as possible, by
>> 8th June, through a +1 reply to this message. If you have objections to the
>> following response, please provide them by reply. Apologies for the tight
>> turnaround; I’ll make sure this group has more time for future feedback requests
>> from Silver.
>> 
>> # Branching
>> 
>> There is a point in the survey where "branching" may happen, and currently one
>> potential branch, but not the other:
>> 
>> Are you familiar with...? >> Yes >> Which components..? vs. Are you familiar
>> with...? >> No >> [branch]
>> 
>> Should there be question(s) for the “No” branch?
>> 
>> # Motivation for using WCAG
>> 
>> Is there any value in asking "why" the survey respondent uses WCAG? (Best
>> Practices, Legal mandate, other…)
>> 
>> # Internationalisation
>> 
>> Will the surveys be provided in languages other than English?
>> 
>> # Focus beyond Success Criteria
>> 
>> Questions towards the end of the survey all ask about “WCAG 2.0 success
>> criteria”, but these are a very narrow aspect of WCAG itself. The answers to
>> some of these questions could be very misleading. For example, the WCAG
>> success criteria may be of little value in, say, teaching or learning for a given
>> individual, but the techniques, Education and Outreach working group resources,
>> etc., may be of high value for these purposes.
>> 
>> Recommend the survey addresses, at a minimum, the principles, guidelines,
>> success criteria and techniques, distinguishing which of these are the subject of
>> specific comments. It should also deal with educational resources. Someone
>> might think WCAG itself is fine, but the educational materials available are
>> inadequate, for instance, but this wouldn’t be reflected in the survey results.
>> There should also be a “not applicable” option for some of the questions.
>> 
>> # Answer options for Employment Status
>> 
>> Recommend having 'casual/consultant’, as a lot of people that work in
>> accessibity aren't necessarily full-time or part-time
>> 
>> # Answer options for How do you learn or keep up with accessibility topics?
>> 
>> Recommend having 'formalised training' and 'newsletters/mailing lists' in the list
>> of options
>> 
>> # Success Criteria questions
>> 
>> Additional section: Present each of the 12 WCAG 2.0 guidelines based on 'WCAG
>> 2.0 At A Glance’, with a question asking how hard it is to meet the requirements
>> of each of the 12 guidelines. It'd be good to get a sense of which guidelines are
>> seen to be challenging. May also be worth asking a related question as to which
>> of the 12 guidelines take the most time to implement to get a sense of the 'quick
>> wins' and the ones that people are likely to shy away from implementing.
>> 
>> # Future survey feedback from RQTF
>> 
>> RQTF is willing to provide feedback on stakeholder-specific survey questions, but
>> would like more time to review and collate feedback.
>> 
>> 
>> 
>> Thanks!
>> Dave
>> 
>> --
>> David Sloan
>> --
>> UX Research Lead
>> The Paciello Group
>> https://www.paciellogroup.com
>> A VFO™ Company http://www.vfo-group.com/
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>> 
>> 
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--
David Sloan
--
UX Research Lead
The Paciello Group
https://www.paciellogroup.com
A VFO™ Company http://www.vfo-group.com/
--
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Received on Friday, 9 June 2017 08:36:23 UTC