Describing how to attend > Notes from Open Sessions

Hi all,

Ahead of our call today I wanted to share a few notes on how Open Sessions' providers describe their session in relation to helping participants understand how they can go about attending. (For those who don’t know, Open Sessions is a platform enabling sports clubs and other activity providers to make information about the sessions they run available as open data.)

Session leader - Who is the session leader/coach/trainer? Potentially also accompanied with an profile image. This let's users know who to look out for when they turn up to a session

Session contact - For Open Sessions providers, the person attendees can contact to find out more is often different from the details given for the organiser

First session free? We noticed lots of clubs offer a free tryout, so this as an option providers can check

Multiple prices - Users can choose between entering one simple price, or can enter multiple options using two fields: Type of attendee and Price. For example, Adults £5, Concessions £4)

Options for how attendees can attend a session usually includes either booking in advance, paying at the session, or both options can be available. In the case of paying at the session, some Open Sessions providers still require some form of registration (e.g. emailing the coach before turning up). So that attendees know how to pay when they turn up, we collect information on payment methods accepted:

Payment methods accepted Cash only/ Cash or card/ Card only

Other considerations...

Meeting Instructions - Often, more information is required than a simple address. We want to make it absolutely clear to attendees what they need to do and where they need to go when they arrive at a venue. So that they'll feel more comfortable trying something new for the first time.

What to bring - Unless this exists as a field in its own right, we’ve found that providers can forget to give important details about what attendees should bring with them. E.g. Bring along your own racket if you have one, if not don’t worry as you might be able to borrow one from the venue. Wear comfortable gym kit and trainers. You’ll be working up a sweat, so don’t forget to bring a water bottle too!

I hope this is helpful, looking forward to discussing this in more detail on the call.

Ben


Ben Kirk
imin <http://www.imin.co/>

Received on Wednesday, 26 April 2017 11:42:33 UTC