Re: http://www.w3.org/2008/02/MS4D_WS/papers/unicef-w3c-presentation.html

Thanks Stephane. As you mentioned, we are in good agreement over here.

thanks and regards
Arun Kumar

---------------------------
Research Staff Member,
IBM India Research Laboratory,
4, Block - C, Institutional Area, Vasant Kunj,
New Delhi - 110 070, India,
Email: kkarun@in.ibm.com
Tel: +91-11-66192100 / +91-11-41292100
Fax: 91-11-26138889
http://www.research.ibm.com/people/a/arun

World Wide Telecom Web :
http://domino.research.ibm.com/comm/research_people.nsf/pages/arun_kumar.WWTW.html



                                                                           
             Stephane Boyera                                               
             <boyera@w3.org>                                               
             Sent by:                                                   To 
             public-mw4d-reque         Arun Kumar/India/IBM@IBMIN          
             st@w3.org                                                  cc 
                                       Kai Hendry <hendry@iki.fi>,         
                                       public-mw4d@w3.org                  
             11/06/2008 07:45                                      Subject 
             PM                        Re:                                 
                                       http://www.w3.org/2008/02/MS4D_WS/p 
                                       apers/unicef-w3c-presentation.html  
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           





Hi Arun,
great response ! we are in agreement on all points i believe.
Some comments


> There are essentially two aspects that are getting mixed up here. One is
> the technical feasibility of using SMS, voice etc., while the other is
> usabiity and practicality of the solution. So, I agree with Stephane that
> SMS for browsing the web is probably not the way forward but would like
to
> clarify that it is the latter reason rather than technical feasibility
> being an issue here.

exactly. It is doable technically but would not improve at all the
domain we are tackling (providing development oriented services towards
underprivileged population)

> Having said that, we may still need to expand our notion of the Web. For
> instance, the VoiceXML example has come up a couple of times in this
> thread. And though the argument below that voice browsers are stuck to a
> page and do not allow browsing the web is correct, the voice browser need
> not be equated to a Web browser. It is still very much feasible to have a
> Browser with voice as an interface that can have an 'address bar' and be
> used for visiting URLs (i.e. phone numbers in this case) at will. If
> interested, you could glance thru this two page poster paper
> (http://www2008.org/papers/pdf/p1121-agarwalA.pdf) that aims to do just
> that. In fact, we recently submitted a more detailed report on our
> implementation of such a browser and if possible and if there is
interest,
> I shall try to make that report available soon. You can also read about a
> voice browsable web at (http://
> www.soi.wide.ad.jp/project/sigcomm2007/pdf/nsdr41.pdf )

thanks for the reference

> Completely agree here though if the 'transient phase' is more than few
> years then it might still be worthwhile to invest if the returns can be
> justified.
agreed. but i believe this is not the case for SMS.


> That is correct but I have a slight disgreement to the conclusion that
> seems to be implied here that a regular browser on the phone is the only
> way forward.

I don't have this opinion. i believe it will take long times before
would be able to use a generic browser, and search the web. I believe
that we have to go through a phase or service-oriented access through
e.g. widgets. voice is also part of the picture for long time.

> The first reason is a personal
> observation (in India) that even today few people towards the lower end
are
> able to own a smart phone. However, while they can sometimes afford such
a
> device from a second hand market, they are unable to afford the service
> cost associated with features that require extra payment - i.e. their
usage
> of the phone is budgeted and they are unable to afford data connection -
at
> least today.

+1 tough i've the impression that it is a chicken and eggs problem. I
believe that one issue is the return on investment. till people would
have access to services that would really improve their lives, and
increase their income, they would not pay for something (data access)
that has almost no value. So focusing on the content side, is one way to
increase the return on investment.

> The larger and more important problem however, is that most of
> these people (again specific to India and maybe Africa) is that many of
> these are semi-literate/illiterate people and are not tech-savvy enough
to
> be able to use features such as browsing -even if it was affordable. And
> changing the literacy and education levels of entire countries may not
> happen soon.

exactly. This is why i believe that one direction W3C will have to
investigate in the future is how to make web content accessible for
illiterate people. There are today multiple directions that are
explored. One coming from the accessibility community, around having a
TTS (text to speech) engine on phones to "read" a web page on the
browser, and accept voice input to forms.
Another direction is iconic languages.
There is a whole domain to explore here.
Voice here again is an interesting option on short term, because already
available.

> Having said all of the above, I would also like to state that it is
> probably not at all important to get into a debate as to what is web and
> what is not. IMHO our goal should probably be how to make information and
> services (and web being the current de facto repository of those)
> accessible to the underprivileged whichever best way (or ways) that come
> up. Mobile Web then becomes the pioneering effort in that space but
taking
> all other solutions along for the benefit of the society.

+1 !

Cheers
Steph
>
> Hope some of this helps.
>
> thanks and regards
> Arun Kumar
>
> ---------------------------
> Research Staff Member,
> IBM India Research Laboratory,
> 4, Block - C, Institutional Area, Vasant Kunj,
> New Delhi - 110 070, India,
> Email: kkarun@in.ibm.com
> Tel: +91-11-66192100 / Fax: 91-11-26138889
> http://www.research.ibm.com/people/a/arun
>
> World Wide Telecom Web (aka Spoken Web):
>
http://domino.research.ibm.com/comm/research_people.nsf/pages/arun_kumar.WWTW.html

>
>
>
>

>              Stephane Boyera

>              <boyera@w3.org>

>              Sent by:
To
>              public-mw4d-reque         Kai Hendry <hendry@iki.fi>

>              st@w3.org
cc
>                                        public-mw4d@w3.org

>
Subject
>              11/06/2008 04:32          Re:

>              PM
http://www.w3.org/2008/02/MS4D_WS/p
>                                        apers/unicef-w3c-presentation.html

>

>

>

>

>

>

>
>
>
>
>
>
>> So VoiceXML has nothing to do with the browsable Web. And you are
>> saying that SMS has also nothing do with with the browsable Web too?
>
> I've the feeling that we are somehow in a rathole.
> it all depends on your definition of browsable Web.
> voice browsers are not generic browser on which you can get any URI
> existing on the web. A voice browser is attached to a specific page
> (like you have a home page) but the difference is that you cannot change
> the uri (no address bar compared to a visual browser) so your browsable
> web is what you can reach from this home page.
> This is the web but with some limitation.
> It is almost the same concept for widgets
> Same concept i see for SMS
>
>> Wouldn't it be far simpler if they could send:
>> GET tiempo.bo
>
> well from the user perspective you might be right for you. this would be
> more powerful for you because you believe that you can find the right
> uri to put in, with the right parameters.
> But if you have never experienced the web, or if you cannot use anything
> else to retrieve the information about this URI and its parameter, then
> no it is not more powerful, neither it is easier. I would prefer sending
> an sms with "temperature cochamba" and get the info rather than "GET
> tiempo.bo?type=temperature&location=cochamba"
>
> That said, nothing prevent anybody to develop such a service.
> There are very few chances that this would work based on the limitation
> of sms and the issues i mentionned above. for voice, i did myself wrote
> such an application being able to enter with keypad any uri, and then
> translate the content at the uri in voicexml. I let you imagine what
> kind of output you get, and how usable it is.
>
>> Else if people get used to some proprietary text service, how are they
>> to know the source of their information when they go to the Web on a
>> desktop?
>
> errr. that's all the point. this is about delivering services in places
> where there is no web-enable phone nor internet cafe or similar
> telecenter. So this is not for the case that people are in front of
> their desktop from time to time or with their phone.
>
>>> this will never happen.
>>> neither will happen the development of a very lightweight (text-only)
>>> browser, something i believed in for a while, mostly because this would
> mean
>>> investing in a direction that is not the trend. The trend is 2g, 3g 4g
>>> networks, and full mobile browser.
>> I don't quite understand your argument.
>>
>> So SMS text responses of URI requests won't happen because people
>> expect the Web to be of the full sort?
>
> What i meant is that you will find nobody to invest money/time/resource
> in developing and setting up something that are just here to solve a
> transient problem. All forecast for now is that by 2015-2020 all phones
> will have a browser, and 3g available everywhere for the price of gsm
> today. So sms would not be a service platform anymore
>
> Steph
>
>
> --
> Stephane Boyera                      stephane@w3.org
> W3C                                              +33 (0) 5 61 86 13 08
> BP 93                                            fax: +33 (0) 4 92 38 78
22
> F-06902 Sophia Antipolis Cedex,
> France
>
>
>
>
>

--
Stephane Boyera                      stephane@w3.org
W3C                                              +33 (0) 5 61 86 13 08
BP 93                                            fax: +33 (0) 4 92 38 78 22
F-06902 Sophia Antipolis Cedex,
France

Received on Friday, 7 November 2008 18:26:56 UTC