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[Bug 8896] Clarify that anyone who is dissatisfied with a bug resolution may reopen or escalate

From: <bugzilla@wiggum.w3.org>
Date: Thu, 11 Mar 2010 02:25:21 +0000
To: public-html-bugzilla@w3.org
Message-Id: <E1NpY5R-0003Fo-45@wiggum.w3.org>
http://www.w3.org/Bugs/Public/show_bug.cgi?id=8896





--- Comment #3 from Larry Masinter <lmm@acm.org>  2010-03-11 02:25:20 ---
(In reply to comment #2)

> I agree it would be good to document these, though it seems like a separate
> issue from the original substance of this bug.

cf "Do working group members watch bug fixes and then open new bugs?" 

The substance of the bug was to insure responses to comments come "from the
working group" and not just "from the editor", even when allowing a
fast-tracking situation where the bugs get resolved and closed without any
explicit discussion.

Not everyone on the working group has the bandwidth or interest to monitor
these real time anyway.

> "You can regularly do a bugzilla search query for bugs that have moved to
state RESOLVED in some period of time ... monthly bug stats..."

Easy-to-find canned queries linked from the working group "How to participate"
instructions, with an explicit note about how to re-open or escalate something
if you disagree, etc.  sounds like it might do it.

I would think you might want to add some preconditions around reopening things
rather than escalating, though.


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Received on Thursday, 11 March 2010 02:25:23 GMT

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