Re: Incorrect IP Geolocation

Hi Ryan, thanks for the detailed report! It does sound like some piece of
data is wrong. I've reported an internal bug to the Google geo team, so
they can check whether this is a problem on their end.

Regards,

Michael



On Wed, Jul 9, 2014 at 9:04 PM, Charles McCathie Nevile <
chaals@yandex-team.ru> wrote:

> (Short version: This is probably Google's fault. More detail below)
>
> On Wed, 09 Jul 2014 18:00:57 +0200, Ryan M <ryanm@aareas.com> wrote:
>
>  Hi, for some reason our public IP address at our office is showing the
>> incorrect geolocation...
>>
>
>  The geolocation is correctly showing on Maxmind, ip2location, and Neustar
>> (ipintelligence), but not with W3C.  I have confirmed that using
>> whatismyipaddress.com.  As a result, our google searches are giving us
>> results based on this incorrect location.
>>
>
>  A lot of other websites are also giving us incorrect location results
>> as well.  I am assuming all of these websites are using the W3C HTML5
>> standard incorporating W3C’s geolocation API into their websites.
>>
>
> They probably are, but that doesn't mean W3C is the source of your
> problem...
>
>
>  I have already contacted my ISP who confirmed all their records map our
>> geolocation correctly to Toronto, Ontario.
>>
>
> OK, that is usually important.
>
>
>  They have already confirmed with the registrars, ARIN and ICANN that it
>> shows correct with them as well. So why does W3C still map our IP address
>> to the wrong location?  Does W3C keep an internal database of IP
>> geolocations that needs to be updated?
>>
>
> No. Various organisations offer location lookup services. While these may
> be based on IP address, or use IP address, there are various other things
> they may take into account. A common one is to keep a database of wifi
> routers, on the (not very good) assumption that these don't move much.
>
>
>  How can we get this updated?
>>
>
> If Google is getting it wrong, it seems reasonable to assume their
> location lookup service is doing something wrong - and it may be that
> others who get it wrong are relying on Google for that service (which in
> turn my rely on a 3rd party). I am afraid I don't know how you tell Google
> they made a mistake, but I am sure you can find that information somewhere.
>
> cheers
>
> Chaals
>
> --
> Charles McCathie Nevile - web standards - CTO Office, Yandex
> chaals@yandex-team.ru         Find more at http://yandex.com
>
>