Re: Dial in issues

For what it’s worth, I support improving the current system.

Having managed many work groups, I know that relying on humans to do every
task in a timely manner to finish documenting a call is problematic. More
automation == better documentation.

I love zoom too but have also put in the effort to get a free SIP client to
work (to free up the POTS lines for others).

Note also that for those who can or want to pay, there are commercial SIP
solutions available to help people connect to the SIP call.

If digital bazaar is able to increase inbound connections it might solve
things.
On Wed, Mar 14, 2018 at 8:27 PM Pelle Braendgaard <
pelle.braendgaard@consensys.net> wrote:

> Manu
> I understand the purpose of this system you’ve built.
>
> However if it causes major problems connecting for people it’s a problem.
>
> Personally it is difficult to do. I’m also international so just dialing
> in is not always convenient.
>
> I believe in using the technology that is most inclusive which isn’t
> necessarily the tech that is most “open”.
>
> Very often us technologists, in particular in the blockchain and/or open
> standards space, get enamored with the perfect idealistic technology.
>
> Yet in reality there are often major issues such as UX, cost and quality
> that break this idealistic technology and actively stops people from using
> it.
>
> If more people are able to join using zoom, let’s do zoom.
>
> Pelle
>
> On Wed, Mar 14, 2018 at 20:38 Manu Sporny <msporny@digitalbazaar.com>
> wrote:
>
>> On 03/14/2018 01:16 PM, Christopher Allen wrote:
>> > it isn’t automated, but if you remember to turn it on and off, Zoom
>> > emails you in minutes with a download link
>>
>> This is the reason it typically fails. It requires a human to remember
>> and intervene to start the recording and then again to upload it so that
>> the rest of us have access to it.
>>
>> The current system we have ensures (as in it's fully automated) that at
>> least the raw IRC log and the raw audio are recorded and archived so we
>> can all get to it.
>>
>> The other gotcha is that if we transition to Zoom, someone will have to
>> manually copy the IRC log to git or rewrite the software to do that
>> since the archival of the IRC logs are triggered off of the first caller
>> into the phone system and the last caller to leave the phone system.
>>
>> There is also the benefit of people on the IRC channel being able to ask
>> the voipbot for the SIP and dial in number for the bridge.
>>
>> What ends up typically happening is that people remember the first
>> several times, and then feel like it's a burden, don't understand why we
>> record audio, and they stop doing it.
>>
>> We've asked our upstream provider if they can up the simultaneous
>> inbound call limit from 15 phone-based callers to 50 simultaneous
>> phone-based callers.
>>
>> -- manu
>>
>> --
>> Manu Sporny (skype: msporny, twitter: manusporny, G+: +Manu Sporny)
>> Founder/CEO - Digital Bazaar, Inc.
>> blog: The State of W3C Web Payments in 2017
>> http://manu.sporny.org/2017/w3c-web-payments/
>>
>> --
> *Pelle Brændgaard // uPort Engineering Lead*
> pelle.braendgaard@consensys.net
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