- From: EA Draffan <ead@ecs.soton.ac.uk>
- Date: Mon, 24 Jun 2019 18:45:26 +0000
- To: Steve Lee <stevelee@w3.org>, James A. <A.James@soton.ac.uk>, "lisa.seeman@zoho.com" <lisa.seeman@zoho.com>
- CC: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
+1 a range of cognitive disabilities gives some latitude. Best wishes E.A. Mrs E.A. Draffan WAIS, ECS , University of Southampton Mobile +44 (0)7976 289103 http://access.ecs.soton.ac.uk UK AAATE rep http://www.aaate.net/ -----Original Message----- From: Steve Lee [mailto:stevelee@w3.org] Sent: 24 June 2019 16:18 To: James A. <A.James@soton.ac.uk>; lisa.seeman@zoho.com Cc: EA Draffan <ead@ecs.soton.ac.uk>; public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org> Subject: Re: User stories and user tests for the 3rd objective +1 On 24/06/2019 13:29, James A. wrote: > Hi Lisa > > I do feel that there will be push back if we publish a document saying > that there should be user testing with people with all cognitive > disabilities as the list would be endless. Therefore I was > recommending we change it to “a range of cognitive disabilities “. But > if others feel that it is ok then defer to to the group opinion. > > Best wishes > > Abi > > Sent from my iPhone > > On 24 Jun 2019, at 08:21, lisa.seeman <lisa.seeman@zoho.com > <mailto:lisa.seeman@zoho.com>> wrote: > >> Hi Abi >> >> Do you have any objection to using what I wrote for the current iteration? >> >> We aggee that it could be better for the next time. >> >> All the best >> >> Lisa Seeman >> >> LinkedIn >> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fil. >> linkedin.com%2Fin%2Flisaseeman%2F&data=01%7C01%7Cead%40ecs.soton. >> ac.uk%7C78b761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03 >> ada9d8%7C0&sdata=lVSiaOoobXjRks6Wqd%2BeNkVQIIOOM%2FPrGs%2FRmJtD6w >> A%3D&reserved=0>, >> Twitter >> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftw >> itter.com%2FSeemanLisa&data=01%7C01%7Cead%40ecs.soton.ac.uk%7C78b >> 761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03ada9d8%7C0& >> amp;sdata=Nd69cBgAO93IVT8HtsrFGAUgVUEzeUJNBsHJPn%2FIie0%3D&reserv >> ed=0> >> >> >> >> >> ---- On Sun, 23 Jun 2019 20:36:48 +0300 *James A. >> <A.James@soton.ac.uk >> <mailto:A.James@soton.ac.uk>>* wrote ---- >> >> Hi Lisa >> >> >> I agree these are good but have a couple of comments. From a >> practical point of view, the recommendation that “user testing has >> all the different cognitive disabilities represented” is >> incredibly difficult. This is partially from a recruitment >> perspective but also as not all people with cognitive disabilities >> will have difficulties with every website/app so its not cost >> effective to include them. Could we rephrase this to “user testing >> has a range of cognitive disabilities represented” >> >> >> My other points are that I think is that I think your lists of >> tests are great but also apply to any user testing (whether the >> individual has a disability or not). Is that a problem? Should we >> make this clear that standard user testing methodologies can be >> deployed but may need to be adapted to suite individuals needs. >> >> >> I was at a conference this week and saw a presentation on a >> project where they talked about user testing methods they had >> developed for a project to understand the needs of people with >> aphasia. I thought many of the recommendations would also apply to >> people with cognitive disabilities such as dementia, autism, >> dyslexia etc – article at >> https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fopenaccess.city.ac.uk%2F20242%2F1%2FRoper%2520et%2520al%25202018%2520Experience%2520Report%2520Final.pdf&data=01%7C01%7Cead%40ecs.soton.ac.uk%7C78b761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=HjTqnv6qAReLrALgIY7UbMiFxeQoGaULllViIfOIpHo%3D&reserved=0 >> >> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fope >> naccess.city.ac.uk%2F20242%2F1%2FRoper%2520et%2520al%25202018%2520Exp >> erience%2520Report%2520Final.pdf&data=01%7C01%7Cead%40ecs.soton.a >> c.uk%7C78b761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03a >> da9d8%7C0&sdata=HjTqnv6qAReLrALgIY7UbMiFxeQoGaULllViIfOIpHo%3D&am >> p;reserved=0> >> >> >> Best wishes >> >> >> Abi >> >> >> >> *From:*EA Draffan <ead@ecs.soton.ac.uk <mailto:ead@ecs.soton.ac.uk>> >> *Sent:* 23 June 2019 16:01 >> *To:* lisa.seeman@zoho.com <mailto:lisa.seeman@zoho.com> >> *Cc:* public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org >> <mailto:public-cognitive-a11y-tf@w3.org>>; Steve Lee >> <stevelee@w3.org <mailto:stevelee@w3.org>> >> *Subject:* Re: User stories and user tests for the 3rd objective >> >> >> Dear Lisa. >> >> >> I really liked your collection in your email below and I am just >> so sorry I have not been able to help more in the recent weeks. >> >> >> Best wishes >> >> E.A. >> >> Sent from my mobile phone >> >> >> On 23 Jun 2019, at 14:15, lisa.seeman <lisa.seeman@zoho.com >> <mailto:lisa.seeman@zoho.com>> wrote: >> >> Hi Folks >> >> >> The third objective >> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fw3c.github.io%2Fcoga%2Fcontent-usable%2F%23objective-help-the-user-find-what-they-need&data=01%7C01%7Cead%40ecs.soton.ac.uk%7C78b761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=%2BYwkAHYYQwO56bTlPS8%2FEJr9yBMie1hcbvq8TiIzf0Y%3D&reserved=0> in >> the design guide is missing user stories. I have written up >> some. I think they could be improved but are OK for this >> iterations of the design guided. >> >> Let me know if there are any essential changes that need to be >> made for this iteration of the design guide. We hope to put >> them the draft in tomorow. >> >> >> Help the user find what they need >> >> >> User testing >> >> Make sure your user groups for user testing has all the >> different cognitive disabilities represented. Do not just ask >> questions, but ask the user to do an action that demonstrates >> usability. >> >> Test for the following: >> >> ·Can the user easily find each different page from the home >> page, without going down incorrect paths? >> >> ·Can the user easily find each different page from the main >> page of each set of pages or template, without going down >> incorrect paths? >> >> ·Can the user identify what key information and applications >> are available in the site from the home page? >> >> ·Can the user can easily find the different key information >> and applications available in the site from the home page, >> without going down incorrect paths? >> >> ·On each page, identify any critical functions necessary to >> complete the main purpose of the page and important >> information. Is the user aware that this information and task >> are available as soon as the page loads? >> >> ·On each page, identify any critical functions necessary to >> complete the main purpose of the page. Can the use find them >> easily without scrolling. Does the user know where to look the >> first time they try to find these functions? >> >> ·On each page, identify any important information, including >> any information that may affect the well being of the user. >> Can the user find them easily without scrolling. Does the user >> know where to look the first time they try to find this >> information? >> >> ·Some users are likely to pick up a screen and touch it by >> mistake, or they may click on the wrong item. Can they always >> recover and go back to where they where via the standard back >> mechanism? >> >> ·Can users always go back to the step they were at before via >> a standard mechanism? >> >> >> User stories >> >> This leads to the following user stories: >> >> >> * As a user who has memory impairments and weak language >> processing skills, I want to find the content I need >> without looking in the wrong place. >> * As a user who has memory impairments, weak executive >> function and weak language processing skills, I want to >> know what important information and functions are on a >> site quickly and easily. >> * As a user who has memory impairments, weak executive >> function and weak language processing skills, I want to >> know what important information and functions are on a >> page, quickly and easily. >> * As a user who has memory impairments, weak spacial skills >> and weak executive function and I often touch or click on >> the wrong item. I want to go back to exactly where I was >> easily via a simple familiar action (that I use every time >> I touch or click on the wrong item). >> >> >> >> >> >> All the best >> >> Lisa Seeman >> >> LinkedIn<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fil.linkedin.com%2Fin%2Flisaseeman%2F&data=01%7C01%7Cead%40ecs.soton.ac.uk%7C78b761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=lVSiaOoobXjRks6Wqd%2BeNkVQIIOOM%2FPrGs%2FRmJtD6wA%3D&reserved=0>, >> Twitter >> >> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftw >> itter.com%2FSeemanLisa&data=01%7C01%7Cead%40ecs.soton.ac.uk%7C78b >> 761ad286a40f07f9308d6f8b71634%7C4a5378f929f44d3ebe89669d03ada9d8%7C0& >> amp;sdata=Nd69cBgAO93IVT8HtsrFGAUgVUEzeUJNBsHJPn%2FIie0%3D&reserv >> ed=0> >> >> >> >> >> >>
Received on Monday, 24 June 2019 18:45:53 UTC